PleaseFix
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PleaseFix is a platform created by Turbulent that helps target issues faster.
History
Turbulent had already developed a bug reporting site for Star Citizen players years earlier, the Issue Council. The product and its interface hadn't been updated for some time. When it was time for an upgrade, stakeholders decided to scale up, aiming for a platform that could serve multiple game studios, using the insights from all the carefully analyzed existing data.[1]
It was soft-launched in 2021 in partnership with two founding partners, namely Cloud Imperium Games and Ubisoft.[2][3][1]
It is used by Star Citizen as the Issue Council, as well as by Rainbow Six Siege.[4][3][5]
In the first 12 months after its launch, players made more than 50 000 reports of anomalies and 350 000 contributions using the platform.[3]
External Links
References
- ↑ 1,0 1,1 PleaseFix Product Design, ederntal.com, archived 13 August 2022
- ↑ Transforming Frustration into Positive Engagement: “PleaseFix” Aims to Make Gamers an Integral Part of a Game’s Evolution, gamespress.com, 24/02/2022
- ↑ 3,0 3,1 3,2 PleaseFix
- ↑ Comment nous avons développé le système de conception multimarque de PleaseFix avec une seule conceptrice spécialisée, Turbulent, medium.com, Nov 21, 2023
- ↑ Cloud Imperium Games – Behind the Scenes of Star Citizen, lebetatesteur.ca, September 5, 2025